Participant Info and FAQ

There’s a lot of info on this page, but it’s all super important so please read through it all! Maybe print it out and stick it up on your bedroom wall.

For starters, have a look at the general Participant’s Guide for do_action events – that will answer some of the basic questions, but the FAQ below will give you the rest of the info that you need for the Cape Town event. If you have any additional questions please don’t hesitate to email wpcapetown@gmail.com to ask.

If you can no longer attend the day, please email wpcapetown@gmail.com ASAP as we will need to find a replacement for your role.

So without further ado, here are all the questions you could (probably) ever hope to ask:

When and where is do_action Cape Town 2019 happening?

Date: Saturday, 13 July 2019
Time: 8:00 – 18:00 (with a celebratory dinner at the venue afterwards)
Venue: Workshop 17, 17 Dock Road, Watershed, V&A Waterfront, Cape Town (map on event page)
Parking: You can park in the Portswood parking garage opposite the venue and we will validate your ticket so you don’t have to pay for the parking.

How will the day be structured?

You can arrive anytime from 8:00 and we will start work at 9:00, so please be there by then. When you arrive you must sign in (so we know you’ve arrived) and get your name tag. From there you will be working with your team on your website. Aside from lunch, there aren’t any planned breaks (but tea, coffee and snacks will be provided throughout the day), so it is up to you and your team how you structure your working time. Shortly after lunch, we will have a training session for all of the non-profit representatives showing them how to use WordPress. This training session should last 1-2 hours, so aside from that period of time you will be working with your non-profit rep for the day as well.

We will be finishing work at around 17:00, at which point all of the teams will each have 5-7 minutes to present their work to everyone else. After that we will have a celebratory dinner for everyone that we would love you to stay and enjoy with us.

How many people from the non-profit organisations will be there?

Each organisation will have 1-3 people attending.

Will the catering handle my dietary requirements?

Yes! Please email wpcapetown@gmail.com with any dietary requirements you have and we’ll make sure the venue accommodates you on the day. Note that no alcohol will be served at any point in of the day – this is to accommodate as many people as possible.

Who will I be working with?

As you would have seen when signing up, each team will have 7 members consisting of 1 Social Media Manager, 1 Content Manager, 1 Project Manager, 1 Designer, 2 Developers, and 1 Quality Assurance Tester (with one or two teams having an additional developer based on the work needed). You will be working together for the day as a team along with 1-3 representatives from your non-profit. Your Project Manager will get in touch with you before the event to discuss the plans for the day.

Will we be delivering anything other than a new website?

Along with the website, you will also be assisting your non-profit in setting up related online services as needed. This includes things like social media profiles, newsletter services and donation platforms – it very much depends on what the organisation needs. You will also be educating your non-profit on how to use these services.

Will we have to install WordPress for the non-profit?

Before the day, we will setup the WordPress sites for you on Hetzner‘s servers (they are sponsoring the hosting for all of the sites) – we will provide you with the FTP details as well as the WordPress login details on the morning of the event. This means that when you arrive you will be all ready to go with no setup time required.

Which WordPress theme(s) can I use?

You can use any free theme that you like (the WordPress Theme Directory is a good place to look). In addition to that our sponsors have provided the following premium themes that you can use free of charge:

Ideally, you would decide as a team which theme you will be using prior to the day if possible.

Which WordPress plugin(s) can I use?

You can use any free plugin that you like (the WordPress Plugin Directory is a good place to look and will cover most of your needs), In addition to that our sponsors have provided the following premium plugins that you can use free of charge:

If there’s a specific piece of functionality that you’re looking for then I’d happily recommend some free plugins that you can use (so don’t hesitate to ask), but you’re welcome to use any free ones that you like.

I know a really great paid-for theme/plugin that I think will really benefit the non-profit – can I use that?

If you would like to use a premium (paid-for) theme or plugin then you can do so if you wish, but in those cases the non-profit will need to pay for it and you will need to make it clear to them what they will be paying for and why. I would strongly advise against this, however, as almost all the premium solutions you find will have some kind of free alternative that will suit the use case just as well. I’d be happy to chat through these situations with you in order to find the best solution for your non-profit that doesn’t involve them paying anything extra.

Will the sites be using the new WordPress block editor (generally known as Gutenberg)?

Yes 🙂

How will we do all of this in one day?!

That’s a fair question. In order to be the most effective on the day you need to, firstly, prepare yourselves before the event as a team and make some high-level decisions about themes, plugins, etc. Secondly, you need to focus on the important things – don’t spend half your morning deciding which theme to use, or if the sidebar should be on the left or right, or what font the headings should be. You are working on a solution that will help your non-profit boost their reach and effectiveness, not trying to create the hottest new site with pixel-perfect design. That’s just something to bear in mind as you work through the day.

What can I do to prepare for the event?

Communicate with your team and make sure you know what your job is on the day. Please bring along your laptop and your laptop’s power cable – everything else (wifi, coffee, tea, food, etc.) will be provided.

Email isn’t the most productive way to make plans – do you have a live chat platform for us to use?

I invite (and strongly encourage) you to join the WordPress South Africa Slack group by clicking the sign up link on this page. This Slack group is a free platform where you can live chat with other WordPress users from across the country. You can also use it to have a private group chat with your team mates once you have all joined. You can even use it on the day of do_action to share ideas and files with each other more quickly. This is definitely the most effective way to communicate and share files.

What if the site is not completed on the day of do_action?

If your site is not completed on the day, then you need to discuss with your non-profit rep how you will be completing the site after the event.

Will the non-profit receive technical support for their site after the event?

On the day of do_action, the non-profit reps will receive WordPress training, and they will also be provided with complete access to the WP101 videos after the event – this should enable them to effectively manage their sites themselves. Additionally, we have partnered with Johannesburg-based We Manage Your Site, who will be providing hands-on WordPress support for all of the non-profits going forward.


If you have any additional questions, please email wpcapetown@gmail.com to ask.

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