There’s a lot of info on this page, but it’s all super important so please read through it all! Maybe print it out and stick it up on your office wall...

When and where is do_action happening?

Date: 1-14 June 2020
Time: Kicking off at 9am on 1 June
Venue: Your own computer!

How will the event be structured?

We will start with a group video call at 9:00, so please be ready by then. From there you will be working with your team on your website. Each team will have a dedicated channel in our Slack group (explained below) and a private video room – you can use these areas to discuss the work and get things moving. Each team will set their own schedule for the week, with work wrapping up by the end of the day on the Sunday.

We are breaking the event up into two weeks with five non-profits being served the first week and the other five during the second week. Here is the breakdown of teams by week:

Week 1 (1-7 June 2020):
Friends of K9 Trust
Girls Matter
Have a Heart Equine Sanctuary
The Power of One
African Book Trust

Week 2 (8-14 June 2020):
Differently Abled Cricket Club
Khethiwe Rehabilitation Centre for Children with Disabilities
Nurturing Orphans of AIDS for Humanity (NOAH)
Toy Library Association South Africa

During the course of the event you will receive training on how to use WordPress so that you can manage your site effectively going forward.

How many people from my organisation can take part?

We can have 1-3 people from each organisation taking part.

Who will be working on my site?

As we have done every year, the participants working on your sites will be individuals from our community who have signed up via the event page to take part in the event. They are all skilled professionals from all over South Africa who have signed up for your particular organisation and in a specific role on the team. Each team will have 7 members consisting of 1 Social Media Manager, 1 Content Manager, 1 Project Manager, 1 Designer, 2 Developers, and 1 Quality Assurance Tester (with one or two teams having an additional developer as needed).

Do I get anything along with my site?

Through the course of the event, your team will work with you to assist you in setting up any related social media profiles, newsletter services, donation platforms, and any other relevant online services that can connect to your website.

What can I do to prepare for the event?

The Project Manager from your team will get in touch with you prior to the event to discuss plans with you for how your team will be working as well as what you require from your website. All the actual building work will be done during the event, but you can make as many plans as you like before then. I would also recommend that you get as much of your site content together as you can before the event – including photos, text and anything else that you feel will be relevant.

How will we communicate during the event?

We will be using a combination of text and video communication for do_action. Test communication will be on Slack, which is a real-time chat platform that we use throughout the community. All participants non-profit representatives are required to join the WordPress South Africa Slack group by filling in their email address on this page.

Once you are in the Slack group, you must join a channel named #doaction – this will be where general discussion and announcements for the event will take place. You will also find another channel for your team, which will be prefixed by #doaction- followed by your organisation’s name/acronym.

We will post the video chat link on Slack (and email it out to make sure) and you will be able to join from there.

How will my site be built?

This is a bit of open-ended question, but all you need to know at this stage is that your site will be built on the hugely popular WordPress platform along with a number of great additional features provided by our event sponsors and built by your teams. During the course of the event you will receive training on how to use WordPress so that you can manage your site effectively going forward.

When will my new site be live?

Your new site can go live as soon as it is finished! In some cases, the sites go live at the end of the event, but more commonly they go live in the week or two following. You will need to work with your team and make plans for how that will all work. Your teams are aware of the deadline of course and will work as quickly as possible for you.

What if my site is not completed during the event?

If your site is not completed during the event then your team will work with you to complete it afterwards. That can all be discussed during the week and you can work it out together.

How does the hosting work?

Your hosting is very generously sponsored by xneelo to the value of R6,588 per year, so it’s definitely a sponsorship to value. This hosting is 100% free for life, so you will never have to pay for it. In addition to sponsoring your hosting, Hetzner will also take over management of your domain name (that’s the address that people type in to get to your website). If you have not yet returned the hosting form to us via email please do so ASAP.

What will I have to pay?

Your website and hosting are all entirely free and a product of our great community. The only cost that will be involved will be the annual fee for your domain name (which you will already be paying anyway for your existing domain if you have one). This fee will be paid to xneelo directly and will only be R100 – R200 per year depending on what your domain name is.

What about my email addresses?

If you have any existing email addresses with your domain name, then we will work with xneelo to have those moved over to their side. That move will be quick and painless.

Will I receive technical support for my site after the event?

We have partnered with a local (Johannesburg-based) website support company named We Manage Your Site – they have generously offered to support all of your websites for free after the event. They specialise in WordPress and are very good at what they do. They will be on call to help you with any technical issues you encounter as well as anything you are unsure of when managing your site. This is an amazing offer from them and we are very pleased to be partnering with them once again.

Additionally, in some cases your team will be available after the event to help you out, but you will need to work that out with them. We will also be giving you WordPress training during the day, and providing you with complete access to the WP101 videos after the event. These resources combined will give you everything you need to be able to manage your website effectively.

If you have any additional questions, please email to ask.